This item is eligible for return
Etro World Travels Cross Hatched Print Maxi Dress
Made in Italy
100% Silk
Foxy Couture is not an authorized reseller nor affiliated with any of the brands we sell
Each item is personally inspected by Foxy’s founder and owner, with an eye for excellent to pristine condition.
There are many ways to authenticate items based on the brand and the year the item was made. We do not authenticate items based on the consignor that brings them in. Each item is treated with the same thorough inspection. If we ever have any doubt over the authenticity, the item will either be brought to the brand store for a spa treatment, or we return the item to the consignor.
To help you shop with even greater confidence, Entrupy verification is included with all applicable designer handbags.
Most orders will ship within 1-3 business days. Our shipping days are Mondays, Thursdays, and Fridays.
We are currently only shipping domestically within the United States.
Shipping cost is based on the size, weight, value and delivery location of the item being shipped. Each package requires a signature upon delivery and is insured for the full value of the item being shipped.
While currently we are only shipping domestically within the United States, should we decide to expand our shipping zone to international customers, please be aware that you may be charged customs, VAT and other fees for goods imported from the United States, and Foxy Couture is not responsible for any such fees associated with your order. In the event that you decide to return a purchase, you must cover the cost of shipping as well as any customs, VAT and other fees that may be associated with your purchase and/or return.
5% Restocking Fee Applies
If for any reason you are unsatisfied with your online purchase and your item is returnable, please email us within 3 days of receiving your package, or the sale will be final.
Email us at foxycouturecarmel@gmail.com with:
- The order #
- Item you wish to return
- Reason for return
Once your return request is approved by our team, we will email return authorization and shipping instructions.
You will have 5 days to ship your item back to us and provide us with the tracking number after authorization, or the sale will be final.
Returned merchandise may not be worn, altered, or washed and merchandise must have all tags attached.
Returned items must be returned in the same condition as received. This includes no odors such as smoke or perfume, no alterations of any kind, and no split seams. We photograph and document the condition of each item at the time of packaging to verify the return condition.
Once your return is received and inspected, we will send you an email. If your return meets the criteria outlined above, a refund of the purchase price less a 5% restocking fee will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Shipping charges and return shipping charges are the responsibility of the customer and are non-refundable. Packages that arrive with a delivery cost will be denied and the merchandise will be non-refundable.
There is often some processing time before a refund is posted. If you haven’t received a refund yet please follow these steps:
If you’ve done all of this and you still have not received your refund, please contact us at foxycouturecarmel@gmail.com.
If an item was purchased for you by another party as a gift and you would like to return the item, our standard return policy applies EXCEPT that you will be eligible to receive a gift certificate for the value of the item, rather than a refund. Returns of gifts by the receiver of the gift will not be eligible for a refund.
Shipping charges and return shipping charges are the responsibility of the party returning the the item, and are non-refundable. Packages that arrive with a delivery cost will be denied and the merchandise will be non-refundable.
Once the returned item is received and approved, a gift certificate will be mailed to you.